Microsoft – Technical Support Engineer (0-2 Years Exp)

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About the Company:

Microsoft is a global technology leader with over 17,000 employees in the Customer Experience & Success (CE&S) division. The company focuses on empowering customers through AI-driven support solutions to enhance their business value and technology experience.

Qualification: (Any One of the below Exp Needed)

  • Bachelor’s degree in Computer Science, IT, or a related field with 1+ years of experience

  • 3+ years of experience in technical support, technical consulting, or IT.

Skills Required:

  • Strong troubleshooting and problem-solving skills

  • Collaboration and research abilities

  • Proficiency in customer service and technical support

  • Fluent English (reading, writing, and speaking)

Location:

  • Hybrid role (up to 50% remote work)

Roles and Responsibilities:

  • Investigate and resolve customer technical issues through collaboration and troubleshooting.

  • Participate in building knowledge-sharing communities and professional development.

  • Enhance technical skills through training and readiness programs.

  • Identify product defects and contribute to Microsoft product improvements.

    For Apply : Click Here

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