Job Summary
Wipro is hiring Offshore Staff Associates!
Freshers and experienced candidates are welcome. Support process role with strong growth opportunities in a 24/7 shift environment.
Job Details
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Experience: Fresher or Experience
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Education: Undergraduate/Graduate (Any discipline except B.Sc IT, MBA, BE)
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Shift: 24/7 rotational
Key Responsibilities
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Handle customer queries via phone/email.
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Document user issues and resolutions.
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Follow standard processes and escalate complex issues.
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Maintain productivity and meet SLA targets.
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Continuous learning and upskilling through training programs.
Mandatory Skills
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Strong system/software learning ability
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Analytical thinking
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Good English comprehension
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Typing speed: 30 WPM with 90% accuracy
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Comfortable with 24/7 shifts
Why Join Wipro?
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Growth-driven digital company
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Inclusive work culture
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Career reinvention opportunities
Start your career journey with Wipro! – Click here